Service employees are great. Super service and knowledge.
I was from a long distance and was able to do everything remotely. Emily G was the person who helped me and I think the car is in great shape as described. Lonnie the GM personally called me and walked me though the number on my trade which was a solid and fair number. Everyone was super nice the used car manager, GM, and sales person i worked with (Emily G).
Good experiance. Thank you for your time. I am learning how things work there.
Excellent people skills & very well versed on vehicles. Best salesman I've had in 67 years. It was a pleasurable experience. Will definitely come back.
The staff was very friendly and accommodating. We purchased the vehicle we wanted at a monthly payment we were looking for. We have purchased several autos at this dealership and plan to do so in the future.
This particular dealership has friendly service and great customer service. I would definitely recommend this particular dealership. Will definitely continue to provide my business to this dealership.
We have bought several vehicles here. Brian Miller and Keith England are both great to work with. They both go above and beyond for their customers. We are very, very happy with this dealership and our salesman. We will always purchase our vehicles from Shottenkirk!
Although it was a long process to get our new car they were very friendly. Brian always keep us up to date on the process and kept us company at times. I would recommend him to any one wanting a newer car.
The entire experience was so smooth and everyone at the dealership was so friendly. Our Salesman James Graham was very helpful and knowledgeable about the car we were looking to buy.
Exceptional customer service! They listened to my needs and didn't take advantage of me, answered every question I had honestly and treated me like a person!
So I stopped into Shottenkirk Chevrolet after checking around on different websites and receiving a call from a salesman (which is kind of sneaky you having to give your phone number and contact information to just LOOK at the price of a vehicle) I went to the dealership the following afternoon when I got off of work and was there for about 3 hours which included a test drive. I did NOT purchase the vehicle that night because one, they were not close enough to MY bottom dollar per month and the interest rates were way too high. So, I told ...
I have absolutely nothing to complain about our service from all staff was amazing! Rick Putnam our sales guy was outstanding, patient and kind! The rest of the staff that helped also did a great job at putting us in the exact car we wanted. Thank you so much again!
I have been dealing with Brad for years & have never been disappointed. Brian assisted this time & was top notch! Also, shout to Chris in finance for taking care of all the 💰 details! Thanks guys for a stress free experience.
I have purchased a number of vehicles from Shottenkirk over the last 25 plus years and they always go above and beyond! Service and sales is superior to any dealership I have ever worked with!!
Brian has excellent vehicle knowledge, is very efficient and brought the intangibles. And worked out a great price! Very happy! Would certainly recommend this Salesman. 👍🏻
Very knowledgeable and nice and great prices highly recommend you go buy a car from here I will be doing all my business there from now on
Very good customer service. Very respectful. Helped me find what I was looking for fast and friendly with a good price. I would recommend them again and again.
I have been using Shottenkirk for the past seven years for the maintenance and service of my 2005 Silverado. Rick Altgilbers and his first rate service is what kept me going back. It is because of Ricks professional service that I gave Shottenkirk preferential treatment when I traded in my (283,000 mile) truck. Richard Santiago and Shannon Smith (auto sales) continued on with the same professional service I have come accustomed to. Shannon and Santi were great to work with . I never felt pressured, both listened, neither tried to over hype the sale, and both communicated with me in a manner that ...
Recently bought a new truck from Corey and was floored with the service and respect I received from this dealership. Corey was a sharp guy that new his product and you could tell he was passionate about what he did. I had every intention of shopping around but he made me feel like I was home. This will be the first and last dealership I visit for any of my vehicles. I could see the foundation in my salespersons skills when I met his manager (Mike?) Who was equally passionate and skilled. As far as I'm concerned, Shottenkirk Chevrolet ...
The employees that woked with me were great. They worked hard to find for me, what I was looking for. They showed me options that fit my strict budget and within a month found for me the vehicle I was looking for. They made me feel like I was the most important person in the deal and it wasn't about the money they were making, but my happiness in the purchase I was making. I absolutely love my vehicle. I would absolutely recommend anyone looking for a vehicle to visit Gillon and Adam Shottenkirk Chevrolet. Sincerely, ONE HAPPY CUSTOMER.
In my opinion, the internet team at Shottenkirk has a very good new car purchasing process. They responded to my initial internet inquiry promptly, in the manner that I requested, and answered the specific questions that I asked. Other dealers that I contacted via the internet had customer service people respond to try and set up appointments instead of answering my questions the way I asked them to. I really liked the way they transitioned from internet communication to the personal contact at the dealership...except for the also plesant experience with Ken England on the paper work, I dealt ...
We trusted them that they would give us a good deal. They did not pressure us to buy something we didn't want. They spent allot of time with us while we were trying to come up with a car that would suit our needs. We will go back and deal with Gillon in the internet Department again when we want anything else.